Mira homepage

Accessibility

Getting Help

If you have difficulty navigating the website or completing the web forms, you can get assistance by email at: info@mira.ca. You can also send us your feedback or suggestions about the website via email. This helps us improve accessibility.

Definition of Web Accessibility

Web accessibility refers to a set of standards that enable people with disabilities to perceive, understand, navigate, and interact with the web, and also benefits older adults experiencing changes in their physical abilities. In Canada in 2012, 13.7% of the population (3.8 million Canadians) reported living with a disability.

Web accessibility ensures non-discriminatory access for all users, regardless of their abilities. For example, visually impaired individuals must be able to navigate a website using screen-reading software in speech or braille, and hearing-impaired individuals must be able to access video content through captioning.

Accessibility Standard

Mira.ca has been designed according to the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA, established by the World Wide Web Consortium.

Assistive Technologies

This site has been primarily tested using the following software:

  • NVDA 2025.3.3 and Microsoft Edge on Windows 11

  • VoiceOver and Chrome on macOS 14, as well as Safari on iOS 17

Site-Specific Accessibility Tools

The pages on our website comply with the following criteria:

Content Display

To enlarge text and simplify the layout, you can use your browser’s zoom functionality:

  • PC: [Control][+] keys

  • Mac: [Command][+] keys

Keyboard Navigation

It is possible to navigate the site using only the keyboard, with the [Tab] key.

Video Playback

  • We use the video player provided by YouTube.

  • The spacebar pauses or resumes the video.

  • The [Home] and [End] keys take you to the beginning or end of the video, respectively.

  • The [Left] and [Right] arrow keys allow you to rewind or fast-forward a few seconds.

  • The [Up] and [Down] arrow keys adjust the volume.

  • [Esc] exits full-screen mode.

  • The [CC] button enables captions.

  • A transcript is available below the video.

Non-Compliant Content

Some content contains accessibility barriers. These will be gradually corrected. The main issues are:

  • Some of our forms are currently only available in PDF format and are not accessible.

Excluded Content

Some content could not be made fully accessible, for example:

  • Interactive maps; however, the same information is also available outside the map.

  • Websites outside the “Mira.ca” domain, such as the online donation platform or the Facebook page.

  • Content automatically generated from external sites, such as the Instagram feed.